Return & Refund Policy

Last updated: 2025-11-06

Thank you for shopping with KOR! We want you to love your purchase, but we understand that sometimes things don’t go as planned. Please review our return and refund policy below.

🔁 Eligibility for Returns

We accept returns if:

  • The item is defective, damaged, or incorrect.

  • The return request is submitted within 60 days of delivery.

  • The item is unused, in its original packaging, and in the same condition you received it.

We do not accept returns for:

  • Change-of-mind purchases

  • Items on sale or purchased with promotional discounts

  • Orders with incorrect shipping details provided by the customer

📝 How to Request a Return

Email us at whytco@gmail with:

  • Order number

  • Reason for return

  • Clear photos of the issue (if applicable)

Once your return is approved, we will send you the return instructions and shipping label (if applicable). We try to make this process as fair and reliable as possible for you; our costumers. 

💸 Refunds

  • Approved refunds will be processed to your original payment method.

  • Refunds may take 5–10 business days to appear on your statement.

  • Original shipping fees are non-refundable.

🚫 Damage / Problems on Arrival

If your product arrives damaged or defective, please contact us within 7 days of delivery with photos/videos. We will replace or refund your product at no cost.